Service Location


General Inquiries

Secured Email

Text or Call


To establish services for mental health or relationship counseling please visit the website and schedule an intake appointment. All initial scheduling is done online through our automated scheduling system. Please text or email if you do not see a date and time available that fits with your schedule so that we may attempt to accommodate.

For questions about the counseling process or billing policies please visit the websites Frequently Asked Questions page. Any questions not covered there may be emailed to

If you still wish to speak to someone, please call 419-737-4545 to leave a voicemail and we’ll get back with you as soon as possible. Call-backs are only to answer questions and all scheduling needs will be directed to the online automated scheduling system.

Office Address

614 Columbus Ave

Suite 2-C

Sandusky, OH 44870

Mailing Address

PO Box 231 

Castalia, OH 44824

Services are by appointment only. No walk-in services available. Please call or Email to schedule an appointment. 

Cold Creek Counseling is taking the following precautions to protect our clients and help slow the spread of the coronavirus.


Office seating has been arranged for appropriate physical distancing.

Wearing masks will be required.

Everyone maintains safe distancing.

Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.

Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms and the waiting room.

We schedule appointments at specific intervals to minimize the number of people in the waiting room.

We ask all clients to wait in their cars or outside until their appointment times.

Credit card pads, pens, and other areas that are commonly touched are thoroughly sanitized after each use.

Physical contact is not permitted.

Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.

Common areas are thoroughly disinfected at the end of each day.